A71a Privacy Policy — Our Commitment to Protecting Your Information

A71a (referred to herein as "we", "us", or "the Platform") is an internationally licensed online betting and gaming platform. We operate on the trust of millions of members across Bangladesh and around the world.

This Privacy Policy has been prepared in English specifically for users in Bangladesh. It explains how a71a collects, uses, shares, and protects your personal information.

This policy applies to the following:

• When using the a71a website (a71a.bet)
• While using the a71a mobile application
• When contacting customer service or support
• When receiving our marketing communications

A71a collects your information in several ways. The types of data collected are detailed below:

Information Provided at Registration:

• Full Name (as per National ID Card)
• Date of birth and age verification data
• Email Address & Mobile Number
• Current Address & Postal Code
• Preferred currency & language

Data Collected During KYC Verification:

• National ID Card (NID) or Passport Copy
• Driving license or other government-issued ID
• Proof of address (utility bill, bank statement)
• Selfie photo or liveness check data

Automatically Collected Information:

• IP address & geographic location
• Browser type, version & operating system
• Device ID
• Page visit history & session data
• Click Patterns & Platform Usage Behavior

Financial Transaction Details:

• Deposit & withdrawal amounts and dates
• Payment methods (bKash, Nagad, Rocket, Bank)
• Mobile banking account number (last 4 digits)
• Transaction Reference Number

Data Collection Summary:

A71a uses your information only for specific and legitimate purposes. We ensure a lawful basis before using data for any purpose. All purposes for which your information is used are detailed below:

• Account Management: Your information is used to manage registration, login, password reset, and account settings.
• Age & Identity Verification: Identity verification is essential to prevent anyone under 18 from accessing the platform, as required under international law.
• Financial Transaction Processing: Transaction data is used to accurately process deposits, withdrawals, and bonus credits.
• Fraud & Scam Prevention: User data is analyzed to detect suspicious transactions, multiple account creation, or money laundering.
• Customer Service: Your account and transaction information is needed to resolve your complaints, queries, and issues.
• Personalized Experience: Relevant offers and promotions are shown based on your betting preferences and history.
• Legal Compliance: Reports are prepared and records are maintained in accordance with regulatory authority requirements.
• Platform Improvement: User behavior is analyzed to improve service quality.

A71a does not sell your personal information to third parties or share it without authorization. However, limited information may be shared in the specific circumstances outlined below:

• Payment Providers: Necessary financial information is shared to process transactions via bKash, Nagad, Rocket, and bank transfers. These service providers follow their own privacy policies.
• Identity Verification Provider: Documents may be shared with licensed identity verification agencies as part of the KYC process.
• Law Enforcement: We are legally required to share information with authorities in cases involving valid court orders, government directives, or money laundering investigations.
• Licensing Authority: Required information is provided during audits or reviews by our licensing regulatory authority.
• Technology Partners: Cloud hosting and security service providers have limited access to data for platform operations, and are bound by contractual confidentiality obligations.

Cookies are small text files stored in your browser. a71a uses the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions, storing security tokens, and remembering language preferences. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred settings, betting filters, and interface customizations.
• Analytics Cookies: Used to understand page visits, click patterns, and user behavior. All such data is fully anonymized.
• Security Cookies: Used for fraud detection and bot prevention.

You can manage cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging into your account.

A71a does not retain data beyond what is necessary. Retention periods by data type are outlined below:

Once the retention period expires, data is automatically deleted or anonymized securely. You may request deletion of your data; however, certain information must be retained for a specified period due to legal obligations.

As an a71a member, you have several important rights over your own information:

A71a uses industry-leading security measures to keep your data safe:

• 256-Bit SSL/TLS Encryption: All data transmissions are carried out through encrypted channels, ensuring bank-level security.
• Two-Factor Authentication (2FA): An additional verification layer is applied at login to prevent unauthorized access.
• Firewall & DDoS Protection: Advanced firewall and cyber attack prevention systems are active 24/7.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Data Backup: Data is backed up on geographically separate servers, reducing the risk of data loss to virtually zero.
• Employee Training: Employees receive regular data protection training and are granted access only to the information necessary for their role.
• Penetration Testing: Systems are regularly tested for resilience against hacking attempts.

A71a strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors.

• Date of birth is verified at the time of registration.
• Proof of age is mandatory as part of the KYC process.
• If we become aware that data has been collected from a minor, the account is immediately closed and the information deleted.

If you believe a minor has created an account, please support@a71a.betto let us know.

A71a may update this Privacy Policy at any time. When changes are made:

• A notice will be sent to your registered email address prior to any significant changes.
• The "Last Updated" date at the top of this page will reflect any changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions will be archived and made available upon request.

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch:

• Email: support@a71a.bet
• Live Chat: Available 24/7 after logging in to the platform
• Help Center: /help-center

Data protection requests will be responded to within 30 business days following identity verification. Complex requests may require additional time, but you will be notified in advance.